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HP backs off of imposed +15 minute wait times on calls to support line in Europe
*blinks*
Apparently negative press works.
Imagine my surprise.
This still does not change my hearty recommendation to not buy any HP products ever, said recommendation having been in place for many years.
https://arstechnica.com/gadgets/2025/02/misguided-hp-customer-support-approach-included-forced-15-minute-call-wait-times/
Apparently negative press works.
Imagine my surprise.
This still does not change my hearty recommendation to not buy any HP products ever, said recommendation having been in place for many years.
https://arstechnica.com/gadgets/2025/02/misguided-hp-customer-support-approach-included-forced-15-minute-call-wait-times/
no subject
Yeah. Such miserable fuckers, to take our money and train our people, then not sell parts kits. Personally, were I in charge I would immediately institute a replacement program and throw out every piece of HP kit in the building, but that didn't happen.