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*sigh*
We have a courier service. We mainly use it for moving books back and forth with main campus that students request from each other between our campuses and also a couple of other community college campuses in Las Cruces. The cool thing about it is that students can request books without librarian help through the system. Also, when I send books out via interlibrary loan (ILL), some remote libraries - both public and university - sometimes return them via the courier network.
Late Friday I get an email from the courier company. Usually there's two types I get from them, actual correspondence and "buy courses from us" blather. This was different, it named a library that was no longer receiving service from them. The email had a list of other libraries, and I idly scanned the list, thinking it was a list of libraries in our region that were subscribers and noticed that main campus was on the list but we weren't.
Then I re-read the header. No longer receiving service from the courier.
The bastards had cancelled the courier service without telling us their plans.
We renewed our service for the next year LITERALLY last week to the tune of THIRTY EIGHT HUNDRED DOLLARS.
Farking bastiches!
95%+ of our courier traffic is back and forth to main campus and the community colleges in Las Cruces! They have a huge budget, both for people and everything else. We have 2.5 people plus two student workers. It would have been nice to have an extra $3800 to spend on other things.
This is going to complicate my ILL job as now I'm going to have to dig in to requests more deeply and if they are on the courier network, it's going out via courier rather than USPS to make sure we use the courier as much as possible before we cancel it next year.
AND now, whenever a student at another campus requests a book, that's another thing I'm going to have to pack up to mail via the post office, which takes a good 20 minutes compared to printing a slip, scanning it, and throwing it into a courier bag.
*sigh*
Farking bastiches!
We have a courier service. We mainly use it for moving books back and forth with main campus that students request from each other between our campuses and also a couple of other community college campuses in Las Cruces. The cool thing about it is that students can request books without librarian help through the system. Also, when I send books out via interlibrary loan (ILL), some remote libraries - both public and university - sometimes return them via the courier network.
Late Friday I get an email from the courier company. Usually there's two types I get from them, actual correspondence and "buy courses from us" blather. This was different, it named a library that was no longer receiving service from them. The email had a list of other libraries, and I idly scanned the list, thinking it was a list of libraries in our region that were subscribers and noticed that main campus was on the list but we weren't.
Then I re-read the header. No longer receiving service from the courier.
The bastards had cancelled the courier service without telling us their plans.
We renewed our service for the next year LITERALLY last week to the tune of THIRTY EIGHT HUNDRED DOLLARS.
Farking bastiches!
95%+ of our courier traffic is back and forth to main campus and the community colleges in Las Cruces! They have a huge budget, both for people and everything else. We have 2.5 people plus two student workers. It would have been nice to have an extra $3800 to spend on other things.
This is going to complicate my ILL job as now I'm going to have to dig in to requests more deeply and if they are on the courier network, it's going out via courier rather than USPS to make sure we use the courier as much as possible before we cancel it next year.
AND now, whenever a student at another campus requests a book, that's another thing I'm going to have to pack up to mail via the post office, which takes a good 20 minutes compared to printing a slip, scanning it, and throwing it into a courier bag.
*sigh*
Farking bastiches!
