HP locks down their inkjet printers even worse

[thewayne]

They pushed an update that completely blocks third-party ink! If anything but a new or used HP cartridge is inserted, an error is displayed on the LCD and the printer refuses to work.

They people continue to buy HP inkjet printers, I do not know. Now I won't touch their lasers, personally. In fact, I don't know a single piece of equipment that I would consider buying. They have proven themselves to be massively consumer un-friendly and I am happy to shop with my feet and dollars elsewhere.

https://arstechnica.com/gadgets/2023/03/customers-fume-as-hp-blocks-third-party-ink-from-more-of-its-printers/

Comments

[armiphlage]

I hate HP with a passion, ever since my first (and only) HP printer didn't work, and their support line tried to charge me $25 to tell me that their product was defective and needed to be replaced by the seller.

[thewayne]

My hatred goes back to the '90s.  I was working IT at a police dept, we sent three of our techs to be certified to service scanners and printers.  They come back with their certificates, and then HP won't sell us parts kits so we can fix our own gear! If in a work environment I have to use their gear, that's out of my control.  But I strongly advise against buying any of their inkjet printers and pretty much anything they make.