thewayne: (Default)
The three major providers, AT&T, Verizon, T-Mobile, are all suffering major outages in Europe, affecting Americans using roaming services over there. An intermediate service provider, Syniverse, which apparently manages international roaming, has an outage and now all of them are screwed. It may also be disrupting cell service for locals, the article didn't mention it but some Slashdot commenters did.

This is why when we were in Europe in '15 we bought local SIMs. There was no way that I was going to put up with roaming rates while over there. But apparently with phone locking, it can be tricky to do this nowadays. Still, our phones are paid off and ours, I bought them at an Apple Store, so they shouldn't be locked in the first place.

I had to buy a small Android phone for Russet as her phone at the time didn't do GSM, so wouldn't work over there regardless.

https://www.theregister.com/2024/06/27/international_roaming_outage_us_telcos/
thewayne: (Default)
A new piece of tech from a company in Spain is proving very effective for people involved in search and rescue. It's effectively a portable cell 'tower' that can be mounted on a helicopter in very little time, claimed three minutes. The concept is to get the lost people's phones to connect to the tower - which the device can detect from twenty miles away(!), then by circling the area the device detects, they can quickly zero in on where the people are.

How quickly?

During a test mission, they found their 'lost people' in two minutes and 14 seconds!

The portable phone tower also allows text-based broadcasts from the helicopter, allowing the rescuers to instruct the lost people to move to a clearing for the helicopter to land, or stay in place if there are injured people, etc.

This is a very cool tool, and I expect will be helpful in saving lives. It can also be used to fly over areas and broadcast messages about impending flash floods or fires, etc.

Privacy implications. Pretty minimal, as far as the article reveals. This is not a Stingray device, it doesn't capture, intercept and record all cell traffic in an area. It looks for a phone's beacon, detects it, and uses directional antennas/analysis localizes it and can send text messages - much lower power requirement and longer range than voice comms so the lost people's battery will last longer. I don't think this will have any application in law enforcement or surveillance. But I could be wrong.

https://coloradosun.com/2024/05/28/new-technology-search-rescue-helicopters/

https://mobile.slashdot.org/story/24/05/29/0543211/new-tech-may-help-find-missing-people-in-the-backcountry-within-minutes

The Colorado Sun article has a very good description of the broad usage of the device, the Slashdot story has some good technical description of how such a device could work and why it would take a long time to bring such a thing to market.
thewayne: (Default)
This is pretty disgusting. If you take your Samsung phone into Bob's Cellphone Repair Emporium, you've just given ALL your information directly back to Samsung! Bob is contractually-bound by Samsung to provide, among other things, "customer’s address, email address, phone number, details about what is wrong with their phone, their phone’s warranty status, details of the customer’s complaint, and the device’s IMEI number, which is a unique device identifier". Among many other things. Doesn't matter whether or not you bought the phone direct from Samsung or from a third-party, or even used. Bob is required to upload this information daily to Samsung.

But that's not remotely the worst part.

Let's say you dropped your phone and broke the screen. You can get a genuine Samsung screen for, I don't know, $300 or so? Or you can get a generic screen which functionally is just as good for $150 or so. Maybe the color isn't as good, but it works pretty much as well.

If you take that phone, with third-party parts into Bob's, Bob is required to remove ALL non-Samsung parts and DESTROY them. It's in Bob's contract with Samsung. He can lose his contract with Samsung, and thus his access to Samsung parts, tools, and repair manuals if he doesn't do it. So now you have to pay even more money for that new battery to get your phone fully functional again.

https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/

https://it.slashdot.org/story/24/05/23/1849224/leaked-contract-shows-samsung-forces-repair-shop-to-snitch-on-customers


The second part is bad for people who like to DIY repairs. I've talked about iFixit before, in fact I just bought a new toolkit from them (20% off sales are attractive). Samsung and iFixit had a partnership going that supplied the latter with parts and all sorts of things from the former. Unfortunately, as the CEO of iFixit puts it, "Samsung's approach to repairability does not align with our mission."

From the story: “Samsung does not seem interested in enabling repair at scale,” Wiens [co-founder of iFixit] tells me, even though similar deals are going well with Google, Motorola, and HMD.

He believes dropping Samsung shouldn’t actually affect iFixit customers all that much. Instead of being Samsung's partner on genuine parts and approved repair manuals, iFixit will simply go it alone, the same way it's always done with Apple's iPhones.

While Wiens wouldn’t say who technically broke up with whom, he says price is the biggest reason the Samsung deal isn’t working: Samsung’s parts are priced so high, and its phones remain so difficult to repair, that customers just aren’t buying.

Most importantly, Samsung has only ever shipped batteries to iFixit that are preglued to an entire phone screen — making consumers pay over $160 even if they just want to replace a worn-out battery pack. That’s something Samsung doesn’t do with other vendors, according to Wiens. Meanwhile, iFixit’s iPhone and Pixel batteries cost more like $50."


https://www.theverge.com/samsung/2024/5/23/24162135/ifixit-end-samsung-repair-parts-deal

https://yro.slashdot.org/story/24/05/23/1528236/ifixit-is-breaking-up-with-samsung
thewayne: (Default)
They were caught selling, without permission, the constant location data of you, me, everyone in the USA with a mobile phone to aggregators who then sold it on to more people, again, without our permission.

From the article: "The FCC’s findings against AT&T, for example, show that AT&T sold customer location data directly or indirectly to at least 88 third-party entities. The FCC found Verizon sold access to customer location data (indirectly or directly) to 67 third-party entities. Location data for Sprint customers found its way to 86 third-party entities, and to 75 third-parties in the case of T-Mobile customers." Note that the discovery and scope of the investigation was before and during the T-Mobile/Sprint merger.

SO. Let's break this down. Krebs provides a link to the FCC web site that lists the formal announcement of the fines. In which, it includes the specific breakdown per carrier. In this case, Verizon, my carrier, was fined almost $47 million dollars US.

I asked Microsoft's Bing AI Co-Pilot to do a little math for me.

In 2023, Verizon Wireless reported net profit of $76.7 billion dollars US. I wanted to know how long it would take, in seconds, for Verizon to make that much money. Now, this is net profit. Here's Bing's response:

... it would take Verizon Wireless approximately 18,879 seconds (or about 5 hours and 14 minutes) to earn $46 million from their annual revenue of $76.7 billion

Five and a quarter hours. That's 1/32nd of a WEEK. An utterly insignificant rounding error.

The percentage of the fine versus 2023 gross profit? 0.058% One-seventeenth of ONE PERCENT of their profit. There's a reason why it's called gross profit.

Oh, and just how much was their gross profit? $79.087 billion USD. So it cost them $3 billion in people, equipment, trucks, tower rentals, FCC airwave licenses, etc. to generate $76bUSD in net profit. I should take a look at their stock ticker over the last few years, I expect it ain't going down.

I'm in the wrong line of work.

https://krebsonsecurity.com/2024/04/fcc-fines-major-u-s-wireless-carriers-for-selling-customer-location-data/
thewayne: (Default)
FEMA is going to be broadcasting an emergency alert test to every cell phone in the USA. I have no idea if this will bleed over to Canada or Mexico, hopefully it won't. I expect it to be kind of annoying, I should put an alert on my phone to go silent for 10-15 minutes around that time tomorrow.

https://www.cbsnews.com/news/emergency-alert-test-october-4-2023-fema-fcc-cellphones-tvs-radios/
thewayne: (Default)
An excellent article on how your private data gets shared and what you can do about it.

The WHY you should is pretty simple: 9 million AT&T customers were compromised in a hack at an advertising affiliate, T-Mobile has had 70 million accounts compromised in the last decade or so, etc.

These data breeches are so common as to be ridiculous. And that information can be used against you in possible fraud schemes. As an article that I posted recently said, Americans lost a record amount to fraud schemes in 2022, and breeches like these help fuel said schemes.

The article explains how to opt-OUT of data sharing for the Big Three: AT&T, Verizon, and T-Mobile.

https://krebsonsecurity.com/2023/03/why-you-should-opt-out-of-sharing-data-with-your-mobile-provider/

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