thewayne: (Default)
[personal profile] thewayne
*SMH*

This is a tragedy and Disney is making it worse and worse. A man and his wife are at Disneyworld and have dinner at one of their restaurants. The woman, Dr. Kanokporn Tangsuan, had severe dairy and nut allergies. She expressed this problem to their waiter in detailed terms and was told that their kitchen was quite capable of handling this matter.

She died hours later of anaphylaxis. She administered an epi-pen to herself that she kept on-hand, but it wasn't enough. Sounds to me like she was given a standard dish of whatever it was she was having, rather than a custom one made special.

Her husband, Jeffrey Piccolo, is suing on behalf of the estate. And Disney is saying that because he had a trial subscription to Disney+ streaming service for one month, four years prior, that he is bound by said TOS that any legal matters have to be decided in binding arbitration. Likewise, the TOS for the Disney smartphone app has similar binding arbitration clauses.

While it is not referenced in this article, the amount Disney is fighting over? Piccolo was suing for $50,000. Basically to cover funeral costs and such.

https://arstechnica.com/tech-policy/2024/08/disney-fighting-restaurant-death-suit-with-disney-terms-absurd-lawyer-says/

Date: 2024-08-16 01:37 pm (UTC)
disneydream06: (Disney Angry)
From: [personal profile] disneydream06
I hope that's what our arbiter, whenever they finally settle on one, says to my boss about our contract.
UGH!!!!!!!!!!!!!!!!!!!!

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